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Fees and limits

> See the applicable prices including tax as of October 1, 2024

List of merchants (by their code) where payments with the prepaid card will not be possible.

MCC Code MCC Description
4784 Toll and Bridge Fees (Frais de péages et ponts)
5542 Automated Fuel Dispensers (Distributeurs
automatiques de carburant)

Services associated with cards

Services associated with accounts

List of unauthorized merchants

Special transactions

Subscription fees

  • Monthly subscription: €3.90
  • IBAN account opening: free
  • account management fees: free

Services via PayTrip web and mobile apps

  • Card activation fee: Free
  • Balance and transaction consultation: Free
  • First PIN code consultation: Free
  • PIN code consultation: €0.50
  • Card blocking and unblocking: Free

Services via ATM

  • ATM withdrawal in France: €1.50
  • ATM withdrawal in SEPA zone: €1.50
  • ATM withdrawal outside SEPA zone: €2.00 + 1.49%
  • Currency exchange fee for withdrawal: 1.50%
  • Transaction statement via ATM: €1.00
  • PIN code change via ATM: €1.00
  • Withdrawal transaction rejection: €0.50

Services via SVI*

  • Card activation: Free
  • PIN code via IVR: €1.50
  • Card blocking/unblocking via IVR: €0.50
  • Card balance via IVR: €1.00
*Interactive Voice Response (IVR) Service

Card payments

  • Payments in France: Free
  • Payments in SEPA zone: Free
  • International payments: 1.49% (min. €1.00)
  • Currency exchange fee for payments: 1.50%
  • Payment transaction rejection: €0.50

Card loading

  • Loading your card from your account: €0.50
  • Loading a beneficiary’s card: Free
  • Loading another PayTrip customer’s card: Free

Fees and limits

  • Maximum monthly withdrawal amount: €1,000
  • Maximum daily withdrawal amount: €750
  • Maximum monthly payment amount: €3,000 (France resident) / €6,000 (non-resident)
  • Maximum daily payment amount: €3,000
  • Maximum daily card loading amount: €10,000
  • Maximum monthly card loading amount: €10,000
  • Maximum amount per load: €6,000
  • Maximum card balance: €10,000

Others

  • Tracked card delivery (upon customer request): €10
  • Replacement of an expired card: €10
  • Replacement of a lost/stolen/defective card: €15

Services via PayTrip web and mobile apps

  • Account opening fee: Free
  • Account management fee: Free
  • Account and transaction consultation: Free
  • Account statements: Free
  • Phone number change: Free
  • Address change: Free
  • Family support tax certificate: Free
  • Monthly fee for accounts inactive for over 12 months: €2.50 (applicable from June 30, 2022)

Outgoing transfers

  • SEPA transfer issued: €2.00
  • PayTrip account-to-account transfer (via PayTrip contacts option): Free

Account funding

  • By received SEPA transfer: 0.40% (min. €0.50)
  • By received SWIFT transfer: 0.40% (min. €5.00)
  • By credit or debit card online: 1.20% (min. €1.00)

Fees and limits

  • Maximum account funding by credit/debit card: €500
  • Maximum number of account fundings by credit/debit card per day: 3
  • Maximum daily loading amount: €5,600
  • Maximum monthly loading amount: €5,600
  • Maximum loading amount per transaction: €5,600
  • Maximum account balance: €10,000

Seizure fees

  • Third-Party Administrative Seizure (ATD): 10% of the amount owed to the Tax Authorities, capped at €100
  • Seizure of property: €100